How does Ottawa Landlord and Tenant Board work?


You've probably had some issues with your landlord at some point, whether it's about repairs, rent increases, evictions, or anything else. And you've probably wondered what your rights are and how to enforce them. Well, the good news is that there is a legal body that can help you with that: the Ottawa Landlord and Tenant Board (LTB). 

The Ottawa Landlord and Tenant Board (LTB) is an independent tribunal that hears disputes between landlords and tenants in Ontario. They can make orders about things like rent arrears, maintenance, termination of tenancy, compensation, and more. They can also mediate disputes and help parties reach agreements.

There are some things you should know before you rush to file an application with the LTB. 

1. The LTB is not a free service. 

You have to pay a fee to file an application, which ranges from $25 to $190 depending on the type of application. You can apply for a fee waiver if you have a low income or receive social assistance, but you have to provide proof of your income and expenses.

2. The LTB is not a fast service. 

It can take months or even years for your case to be heard and decided by the LTB. And even if you win your case, there is no guarantee that your landlord will comply with the order. You may have to take further steps to enforce the order, such as filing a writ of seizure and sale or hiring a sheriff.

3. The LTB is not a simple service. 

The rules and procedures of the LTB can be complex and confusing, especially if you're not familiar with legal terms and documents. You may have to fill out forms, gather evidence, serve notices, attend hearings, cross-examine witnesses, make arguments, and more. And if you make a mistake or miss a deadline, it could affect your case negatively.

What can you do to make your experience with the LTB easier and more successful? 

Here are some suggestions:

- Do your research. Before you file an application with the LTB, make sure you understand what your rights and responsibilities are as a tenant. You can find information on the LTB website (https://tribunalsontario.ca/ltb/), or contact a legal clinic or a tenant advocacy group for advice.

- Try to resolve the issue with your landlord first. The LTB encourages parties to try to work out their problems before going to the LTB. You can talk to your landlord directly, write them a letter, or request a meeting. If you reach an agreement, make sure you put it in writing and sign it.

- Be prepared. If you decide to file an application with the LTB, make sure you have all the necessary documents and evidence to support your case. You should also prepare a written statement that summarizes your position and what you want the LTB to order. And don't forget to keep copies of everything you send or receive from the LTB or your landlord.

- Be respectful. When dealing with the LTB or your landlord, always be polite and professional. Don't use abusive language or make personal attacks. Don't lie or exaggerate your claims. And don't miss appointments or deadlines without a good reason.

- Be realistic. The LTB is not a magic solution that will solve all your problems with your landlord. The LTB can only make orders based on the law and the evidence presented by both parties. Sometimes, the outcome may not be what you expected or hoped for. And sometimes, you may have to compromise or accept less than what you asked for.

I hope this post has given you some insight into how the Ottawa Landlord and Tenant Board (LTB) works and how to deal with it effectively. Remember, as a tenant in Ottawa, you have rights but also responsibilities. And if you need help with your landlord issues, don't hesitate to reach out to someone who can assist you.